We would love to get as many as our patients using our services on their computers, iPads, tablets and phones as possible, as it so often makes life a lot quicker and easier. Imagine accessing your care without having to leave your office or living room! Check out the following videos which show you just some of the services you can use online…
We are really excited to share that our practice is doing some really innovative work to help improve the service we provide you. We are working with research partners and other healthcare providers to improve the outcomes and service you have from the practice. We will be using the principles of Game Theory, which is mathematical modelling to explain behaviour to improve outcomes for patients and staff and provide you with a better service.
We will start work on 3 areas to begin with and will have appropriate use of technology to dramatically improve the service we provide.
We understand that it is important for you to get your reports quickly and you find delays frustrating. As a result we would like you to encourage you to request your report online, upload any relevant documents and our clinicians will review it and respond to any messages you may have. We can reduce the time taken to turn reports around from 4 weeks to just a few days. We will email you the report and if a payment is required this can be made online.
Sometimes you just need a second opinion or are just not sure where to turn to. There are so may places who can provide you with help and it’s confusing – even for us! So we are going to share places where you can make your own referral and we are working on a new technology where you can just say how you are feeling, in your own words and it will give you advice and support. Watch this space.
If you have a long term illness we understand that your needs are likely to be way beyond your medical needs and you may require support around social matters eg housing, employment, getting out to new places and make new friends and as well as support around diet and exercise designed to meet your needs. This is something we are hoping to support you with in the coming months. Supporting the whole you is likely to result in better health.
Exciting times! We’re on this journey together – so if you have any ideas please do share.
Applying Game theory framework in healthcare in a new concept and we are very excited to seeing the outcomes. We think it will result in better outcomes for both patients and clinicians.
Here is a short video which outlines a bit more along with a competition for which we were runners up!
We have a new computer access point in the practice! You can log on to your online account, register online, order prescriptions and access other useful services… so now there really is no excuse, get yourself online!
– Treaty Centre (648 spaces including 17 disabled spaces) – it’s a 4 min walk from Firstcare.
– Blue Badge Holders also have access to parking on Balfour Road & Montague Rd.
So if you’re driving to your appointment, please make sure you have left extra time for parking!
- A new town square
- 525 high-quality homes
- A multiplex cinema
- Cafés and restaurants
- Recreational spaces for communal use
- Performance and event space
- A secure, underground car park with 250 public spaces and 260 residential spaces
We are pleased to share that our practice will continue to open between 0800-2000 over Christmas, which includes Christmas Day, Boxing day and New Years day.
We would like to wish you a great festive break and a healthy, happy 2018!