Online consultations – give your views!

Survey cartoon

Can you help?

NHS England is supporting local GP practices to offer Online Consultations – an alternative way for patients and carers to have a consultation with their practice.

Online Consultations are designed to be an alternative, quicker, easier and more convenient service for those who can’t get to their practice or who don’t want to wait for the next available appointment.

This should also help GP practices to reach more patients and manage appointments more effectively.

Lots of people are already using their practice websites to make an appointment, get test results, order a repeat prescription or to view their summary records, so this is a simply a further service being made available to current systems.

But what do you think?

This short survey should take less than 10 minutes to complete and we would really like to hear what you think. The survey is open from Tuesday 8 May and closes on Friday 15 June 2018.  

Take the survey now!



Getting online – prescriptions

Prescriptions infographic

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Because of a local scheme to try to reduce the large amount of wasted medication, from March your pharmacy will no longer be able to accept prescription requests from you. The best way to order your repeat prescription is to get online!

Here is a short video walking you through how to request a repeat prescription online…


For more information regarding the scheme to reduce medication waste, look at Healthier North West London

We also held an event on Tuesday 20 February at the practice where we showed patients how to get online, and in particular how to order repeat prescriptions online. Here are some photos …